This section helps you synchronize order statuses to improve real-time personalization in your online store
This page covers the following:
There are three order types in our system: new order, complete order and cancelled order (incl. fake orders).
Main purpose of our Order Status Synchronization is to differentiate real orders from orders that will not be completed (cancelled, fake, prank). It also calculates our CPA commission and your monthly KPI. Synchronization helps increase the effectiveness of triggered emails and allows you to see a detailed KPI report anytime.
If you change order statuses in your CS-Cart store's back office (e.g. using an external CRM for that), enabling Order Status Synchronization in REES46 account settings will result in triggered emails not working properly and mess up your statistics as well as refunds for cancelled orders.