Troubleshooting for Shopify - EN documentation - REES46 Manual
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Recommendations may not appear immediately - it all depends on your store traffic. If you are in the testing process right now, it means behavioral data is getting collected and you will soon see generated product recommendations. 

Be sure to check that the installation procedures have been followed properly.

If still no success

If you encounter any problems (e.g. no event tracking or no product recommendations on the site) after all has been set according to this guide and double-checked, it most likely means this app is in conflict with some plugin you installed for your site, or you're using customized Shopify templates. In this case, please contact us at

Our support service will help you resolve the issue.

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